Canada Post Deactivated Due to Strike Notice

We want to keep you in the loop regarding an important update to our shipping options. Due to an impending strike notice from Canada Post, we have made the difficult decision to temporarily deactivate this shipping method. Unfortunately, this also means we are unable to ship to PO Boxes at this time. We know this may cause some inconvenience, especially for those who rely on Canada Post for your orders, and we sincerely apologize for any disruptions this may cause.

What Does This Mean for You?

• Canada Post Orders: If you typically choose Canada Post at checkout, this option will not be available until further notice.
• PO Box Shipping: We're unable to fulfill orders to PO Boxes while Canada Post services are paused. If you have a PO Box, we encourage you to use a street address or explore one of our other shipping options.

Alternative Shipping Methods

The good news is that we have other reliable carriers ready to deliver your favorite InControl products! UPS and FedEx are available for your orders, and both offer convenient options to redirect packages to a nearby depot for pickup if needed. This ensures you can still receive your products quickly and securely, even if you're not available for home delivery.

Simply select your preferred carrier at checkout. If you need assistance in choosing the best option for your location, our team is here to help!

We Appreciate Your Patience

We understand how important it is to receive your orders on time, especially when it comes to products that enhance your comfort and confidence. Rest assured, we are closely monitoring the situation and will reactivate Canada Post shipping as soon as the strike is resolved.

Thank you for your understanding and continued support. If you have any questions or need help with your order, please don't hesitate to reach out to our customer service team — we’re always happy to assist!

Warm regards,
The InControl Diapers Team